Get in Touch

We're here whenever you need us

24/7 human support in 7 languages — WhatsApp replies in minutes, email within an hour. Setup help, billing questions, channel requests and more.

Three Ways To Reach Us

Pick the channel that suits you

WhatsApp

Fastest channel — replies usually within minutes, 24/7. Best for quick questions and setup help.

Open WhatsApp Chat

Email

Replies usually within an hour, 24/7. Best for detailed issues, refund requests and anything that needs a paper trail.

support@streamlux.online

Contact form

Same response time as email, with a structured format. Best if you're unsure what to put in the subject line — we'll route it correctly for you.

Jump to form ↓

24/7 Open every day
< 5 min WhatsApp reply (avg)
< 1 hr Email reply (avg)
7 Languages supported

Support is available in English, French, Spanish, Portuguese, German, Dutch and Arabic — message us in any of these and you'll get a reply in the same language.

Send a Message

Contact form

Fill in the form and we'll get back to you by email — usually within an hour. For urgent setup help, WhatsApp is faster.

By submitting this form you agree to our Privacy Policy. Your message reaches our inbox immediately — we'll reply to the email you provide.

Most questions are already answered

Before you message us, the 28-question FAQ or the setup troubleshooting section probably already covers it.

See the FAQ Read Setup Guide

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